Customer Delivery Policies

1. Please put caps on empties for pickup to keep debris from entering the bottle.
2. If water is not needed on your delivery day, call our office at least two days prior to your delivery schedule. If you do not call, water will be left.
3. We do leave water when bottles are not out unless the customer has called and specified otherwise
4. Once water is delivered it can not be picked up due to Health Department regulations. Only credit will be given for the bottle deposit amount.
5. Bottles tat are dirty or that had other liquid in them except our spring water, will not be picked up
6. BOTTLES THAT HAVE FROZEN DUE TO THE WEATHER are the responsibility of the customer. Cracked or damaged bottles from freeze are not acceptable and are not acceptable for deposit credit.
7. WE RECOMMEND YOU CLEAN YOU COOLER EVERY 6 MONTHS
8. Payment terms net 10 days from the date of delivery notice. No deliveries will be made to any customer who is over 30 days past due
9. There is a $25.00 returned check fee.
10. Remember! The route salesman will always replace the number of empties, or leave at least 2 bottles, unless the customer leaves a note to specify otherwise.